Welcome to our website https://chocolate.vn, operated by THONG PHAT Manufacturing - Trading - Service Co., Ltd. under the representative brand SOLAIK chocolate.vn.

SOLAIK chocolate.vn is committed to protecting your privacy and securing your personal information. This Privacy Policy describes how we collect, use, and safeguard the personal information you provide on the website https://chocolate.vn.

Collection of Personal Information

We collect your personal information when you register an account, place an order, or contact us via email, telephone, or other methods. Personal information may include your name, email address, phone number, delivery address, and payment information.

Use of Personal Information

We use the personal information you provide for the following purposes:

• Processing orders and providing services to you.
• Contacting you to confirm orders and provide order updates.
• Sending marketing emails about new products and services if you have subscribed to receive them.
• Improving our website and customer service.
• Handling complaints and customer feedback.

Information Security

We implement necessary and appropriate security measures to protect your personal information. We utilize advanced ECDSA (P-256) encryption on our website, STARTTLS encryption to prevent email spoofing from solaik@chocolate.vn, SHA2-512 for password hashing, and other modern technologies to safeguard customer data against unauthorized access, misuse, or disclosure.

Sharing of Personal Information

We do not sell, rent, or lease your personal information to any third parties. Currently, we DO NOT share your personal information with partners or service providers. Should our company require service providers to support customer service in the future, we will require partners to commit to maintaining the confidentiality of customer information, using it strictly under our instructions, and we will update this privacy policy accordingly.

Data Retention and Deletion

We retain your personal information for as long as necessary to fulfill the purposes outlined above. After that period, we will delete or anonymize your personal information.

Policy Changes

We may update this Privacy Policy from time to time. If there are any changes to this policy, we will post them on the website and notify you.

Contact Us

If you have any questions or complaints regarding our privacy policy, please contact us using the information at the bottom of the website.

This Privacy Policy is updated and effective as of August 08, 2026. We remain committed to protecting your privacy and data security.